FAQs

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, and Apple Pay. All transactions are secured with SSL encryption.

Only one discount code can be applied per order. Our system automatically applies the code providing the greatest savings when multiple promotions are available.

Yes, we offer Shop Pay installments allowing you to split purchases into four interest-free payments. Select Shop Pay at checkout to access this option.

Yes, we proudly support those who serve. Contact our customer support at (800)-537-3030 with valid identification to receive your exclusive discount code.

Orders may be canceled due to payment verification issues, out-of-stock items, or suspected fraudulent activity. Check your email for details or contact our customer support at (800)-537-3030 for assistance.

Standard shipping takes 5-7 business days within the continental US. Expedited options are available at checkout. Custom orders require additional production time before shipping.

We ship via UPS, USPS, and FedEx depending on package size and destination. Tracking information is emailed once your order ships.

Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by destination. Customs duties and taxes are the buyer's responsibility.

Tracking information is emailed once your order ships. You can also track your order on our website using the "Track Your Order" link in the footer or your account dashboard.

First, check your tracking information for updates. If no movement occurs for 5+ business days, contact us at (800)-537-3030 or orders@firstmfg.com. We'll investigate and resolve the issue promptly.

Custom orders usually takes a little longer. You would get your order in 5 to 7 weeks.

We offer 30-day returns and exchanges on unworn items with original tags attached. Items must be in original condition. Custom orders are final sale unless defective.

Complete our Return Authorization Form on the website. Once approved, you'll receive shipping instructions and a return label. Refunds process within 5-7 business days after receiving the item.

Refunds process within 5-7 business days after we receive and inspect your return. Funds typically appear in your account within 3-5 additional business days depending on your bank.

Custom orders are final sale and cannot be returned unless the item arrives defective or damaged. We recommend reviewing all customization details carefully before placing your order.

Yes, First MFG offers a lifetime warranty on all leather products only. This includes Stitching, Buckles, Snaps on leather jackets, vests, chaps, and gloves (except canvas, denim, twill and mesh materials). We stand behind our craftsmanship and will repair or replace items with manufacturing defects at no charge.

Contact our support team at (800)-537-3030 or email orders@firstmfg.com with your order number, photos of the issue, and a brief description. We'll process your claim within 48 hours.

We specialize in premium motorcycle gear including leather jackets, vests, chaps, gloves, and accessories for men and women. We've been crafting quality riding apparel since 1987.

We use premium cowhide, buffalo, nubuck, and leathers depending on the product. Our leathers are selected for durability, comfort, and protection appropriate for motorcycle riding.

Most motorcycle jackets use 1.0-1.2mm cowhide leather, providing optimal balance between protection and flexibility. Some styles use 1.2-1.4mm for maximum durability.

Yes, our jackets are handcrafted by skilled artisans using time-tested techniques. Each piece undergoes quality inspection to ensure it meets our standards before shipping.

Many of our motorcycle jackets feature built-in armor pockets at shoulders, elbows, and back. Check individual product descriptions for specific armor compatibility details.

Yes, many of our leather vests feature interior concealed carry pockets on both sides. Product descriptions specify which vests include this feature.

Yes, First MFG offers leather pants and chaps designed for motorcycle riding. Options include full leather pants, over-pants, and traditional chaps providing leg protection while riding.

Yes, we carry DOT-approved motorcycle helmets in various styles. Our helmet collection includes options for different riding preferences with safety certifications and comfortable interior padding.

Yes, we offer leather care and cleaning kits containing cleaner, conditioner, and application tools. These kits help maintain your leather gear investment and extend product lifespan significantly.

First MFG offers a complete range including gloves, chaps & pants, wallets, belts, and leather care products. Our accessories complement your riding gear with matching quality and craftsmanship.

Prioritize quality leather (1.0mm+ thickness), armor pockets, secure closures, proper fit allowing movement, and ventilation options. Look for reinforced stitching at stress points and a fit that works in riding position.

Jackets should fit snugly without restricting movement. Sleeves should cover wrists when arms extend forward. Back length should cover your waistband while seated. Shoulders should align naturally without drooping.

The jacket should feel snug but allow full arm extension. Sleeves should reach wrists in riding position. The back should cover your waistband when leaning forward. Shoulders should align with your natural shoulder line.

Essential gear includes DOT-approved helmet, leather jacket with armor, riding gloves, boots covering ankles, and pants offering leg protection. Quality women's leather vests work great for warmer conditions.

Motorcycle leather uses thicker material (1.0mm+), reinforced stitching, and construction designed for abrasion resistance. Fashion leather prioritizes appearance over protection and typically uses thinner, less durable materials.

Start with essentials: DOT-approved helmet, leather jacket with armor, sturdy gloves, over-ankle boots, and protective pants. Invest in quality gear that protects properly, your safety shouldn't be compromised as a new rider.

Wear full gear: DOT-approved helmet, leather jacket with armor, riding gloves, and long pants (preferably with protection). Never ride in shorts, sandals, or without a helmet regardless of distance.

Quality entry-level gear costs $500-1,000 including helmet, jacket, and gloves. Premium setups run $1,500-3,000+. First MFG offers quality leather at accessible prices, helping you gear up properly without overspending.

Leather provides superior abrasion resistance and longevity. Textile offers weather versatility and lighter weight. Many riders own both. For protection priority, leather remains the gold standard among experienced riders.

Touring requires comfortable jacket with ventilation options, weather-resistant layers, secure storage accessories, and gear suitable for varying conditions. Consider our jackets with removable liners for temperature adaptability.

Refer to our detailed size charts on each product page. Measure your chest, waist, and arm length, then compare to our charts. Contact us at (800)-537-3030 if you need personalized sizing assistance.

Measure your chest at the fullest point under your arms while keeping the measuring tape level. Measure your waist at your natural waistline. For jackets, measure the sleeve from the shoulder seam to your wrist with your arm slightly bent. Since leather vests do not have sleeves, chest and waist measurements are typically sufficient. Once you have your measurements, compare them with our size chart to find the best fit.

Measure waist where you'll wear the belt. Measure inseam from crotch to floor. Measure thigh circumference at the widest point. These three measurements ensure proper chap fit.

Most products run true to size based on our charts. Some leather items may feel snug initially but break in with wear. Product reviews often mention fit experiences for additional guidance contact us at (800)-537-3030.

For jackets, size up if you plan to layer underneath. For vests, choose the smaller size for a snug fit or larger for comfort. Contact our team  at  (800)-537-3030 for personalized recommendations based on your measurements.

Yes, if you plan to wear hoodies or thermal layers underneath, consider sizing up one size. This ensures comfortable fit without restricting movement during cold weather riding.

Yes, by availing this option you will be asked to pay extra 50 USD for leather products only.

Quality leather molds to your body, stretching slightly in wear areas while maintaining structure elsewhere. Initial snugness typically relaxes during break-in. Shrinkage occurs only with improper care like water exposure or heat drying.

Chaps should fit snugly around waist and thigh without restricting movement. Length should reach your ankle bone when standing. Measure waist, inseam, and thigh circumference for accurate sizing using our size charts.

Custom orders are made to your specifications and are final sale unless defective. We strongly recommend verifying measurements with our team before ordering. Contact us at (800)-537-3030 for measurement guidance before placing custom orders.

Our extended size range and custom sizing options accommodate various body types. Contact our team at (800)-537-3030 with your measurements for personalized recommendations. Custom sizing is available for $50 additional on leather products.
Several of our leather products are already available in tall length sizes directly on our website, including the Rally Chaps – Tall, Honey Badger Women's Leather Vest, Maverick Men's Leather Jacket, Mastermind Men's Leather Jacket, and the Top Biller Men's Western Style Vest.

Yes, we offer customization options including custom sizing, color modifications, and personalization. Use our Custom Builder tool or contact us at (800)-537-3030  for specific customization requests.

Custom orders typically require 5-7 weeks for production before shipping. Complex customizations may take longer. You'll receive confirmation with estimated completion date after ordering.

Absolutely. Our leather vests serve as ideal canvases for patches. The quality leather holds sewn patches securely for years. We recommend professional stitching for best results.  Please note that once patches are added, the product will no longer be covered under our lifetime warranty, and the company will not be responsible for any defects or damages resulting from this modification in future.

Yes, we can work with your designs for certain customizations. Contact our team at orders@firstmfg.com or (800)-537-3030  with your design concept. We'll discuss possibilities and provide a quote.

Clean with damp cloth to remove dirt. Apply quality leather conditioner every 2-3 months. Store on wide hangers in climate-controlled spaces. Avoid direct sunlight and heat sources.

Condition leather every 2-3 months during regular use, or monthly if riding frequently in varying weather. Over-conditioning can clog pores, so apply light, even coats rather than heavy applications.

Clean and condition before storing. Hang on padded hangers in breathable garment bags, never plastic. Store in climate-controlled spaces away from sunlight. Check periodically for mold or pests.

Yes, for regular cleaning use damp cloth with mild leather cleaner. Avoid soaking the leather. For deep cleaning or stubborn stains, we recommend professional leather cleaning services.

Our lifetime warranty covers manufacturing defects. For repairs outside warranty coverage or general restoration, contact us at (800)-537-3030 for recommendations and possible in-house solutions.

Visit our "Become A Dealer" page and complete the application form. Our wholesale team reviews applications within 5 business days. Requirements include valid business license and retail presence.

Yes, approved dealers receive wholesale pricing with volume discounts available. Contact our wholesale team at +15167630400 or complete the dealer application for specific pricing information.

Yes, we offer drop shipping programs for qualified dealers. Products ship directly to your customers with your branding. Contact our wholesale department for program details and requirements.

Marketplace selling requires prior authorization. Contact our dealer team to discuss online marketplace opportunities and obtain necessary approvals before listing our products.

Prioritize proper fit, quality leather (1.0mm+ thickness), armor pockets, reinforced stitching, and warranty coverage. Visit our New York store to try options or contact us at (800)-537-3030 for personalized guidance.

Genuine leather provides superior abrasion resistance, durability, and protection compared to faux leather. While synthetic options cost less initially, quality genuine leather lasts decades and provides better crash protection. For riding, genuine leather is the safer choice.

Cowhide is most common, offering excellent durability with moderate break-in time. Buffalo leather is thicker and more textured, requiring longer break-in but providing exceptional longevity. Both are excellent choices for motorcycle gear.

Quality leather jackets from reputable brands offer better protection, longer lifespan, and superior comfort compared to cheap alternatives. First MFG provides premium quality at factory-direct prices with lifetime warranty, offering high-end quality without luxury markup.

Genuine leather has natural grain patterns, distinctive smell, and feels warm to touch. Check edges for fibrous texture rather than smooth plastic appearance. First MFG uses only genuine premium leather clearly specified in product descriptions.

Ask about leather thickness, type, warranty coverage, armor compatibility, sizing guidance, and return policy. First MFG provides transparent specifications on all products and offers personalized assistance at (800)-537-3030.

Since 1987, we've handcrafted premium motorcycle gear at honest prices. Our lifetime warranty, factory-direct pricing, and commitment to quality craftsmanship set us apart. We're riders building gear for riders.

First MFG has been crafting quality motorcycle apparel since 1987 with over 37 years of experience. Yes, we have a physical store in New York City where you can see, try on, and purchase our gear in person. Visit our website for store location and hours.

Yes, we offer a VIP Club for our loyal customers. Sign up through the VIP Club link and get extra 5% discount  on our website to receive exclusive discounts, early access to sales, and special member-only offers. It's free to join and gives you first access to new product launches.

We offer a complete range of leather care products including Leather Conditioner, Leather Cleaner, Leather Care Wipes, Suede & Nubuck Care Kits, and Lint-Free Application Cloths. Our Leather Care Kit bundles everything you need to maintain your gear. These products help protect your investment and extend the life of your leather apparel.