Tracking information is emailed once your order ships. You can also track your order on our website using the "Track Your Order" link in the footer or your account dashboard.

First, check your tracking information for updates. If no movement occurs for 5+ business days, contact us at(800)-537-3030 or orders@firstmfg.com. We'll investigate and resolve the issue promptly.

Custom orders usually takes a little longer. You would get your order in 5 to 7 weeks.

Standard shipping takes 5-7 business days within the continental US. Expedited options are available at checkout. Custom orders require additional production time before shipping.