Informations sur l'expédition

Since 1987, First Manufacturing Co. has been shipping quality motorcycle gear to riders across the country and around the world. We pack every order with care, ship fast, and make sure your gear reaches you ready to ride.

Free Shipping on Orders Over $100

Spend $100 or more on your order, and shipping is on us, anywhere in the United States. No codes needed. The discount applies automatically at checkout.

Orders under $100 ship at standard carrier rates based on package weight and destination.

Domestic Shipping (United States)

We ship to all 50 states, including Alaska and Hawaii addresses.

Carriers: UPS, USPS, FedEx

Processing Time:

•  Orders placed before 2:00 PM EST ship the same business day
•  Orders placed after 2:00 PM EST ship the next business day
•  Orders placed on weekends or holidays are processed within 48-72 hours

Delivery Time: 5-7 business days after shipment

Once your order ships, you'll receive an email with tracking information so you can follow your package every step of the way.

Expedited & Express Shipping

Do you need your gear faster? We've got you covered.

Expedited shipping options are available at checkout for customers who need their order to arrive sooner than standard delivery. When placing your order, you'll see faster shipping options with estimated delivery times and pricing based on your location.

How to select expedited shipping:

1. Add items to your cart
2. Proceed to checkout
3. Select your preferred shipping speed from the available options
4. Complete your order

Expedited orders placed before 2:00 PM EST ship the same day. That means your gear is on its way within hours, not days.

Whether you're gearing up for a rally next weekend or need a last-minute gift for a fellow rider, expedited shipping gets it there when you need it.

International Shipping

We ship worldwide through UPS and DHL.

EstimatedDelivery Time: Approximately 10 business days, though actual delivery depends on the courier service you select at checkout and customs processing in your country.

Important: International orders are subject to customs fees, duties, and import taxes imposed by your destination country. These charges are the customer's responsibility and are not included in your order total. Fees vary by country and shipment value,  check with your local customs office if you're unsure what to expect.

We recommend selecting a trackable shipping option so you can monitor your package through customs clearance.

Order Tracking

Every order receives a tracking number once shipped. Here's how it works:

1. Order Confirmed: You'll receive an email confirming your purchase
2. Order Shipped: A second email arrives with your tracking number and carrier link
3. Track Anytime: Use the tracking number on the carrier's website or visit our Track Your Order page.

Tracking not updating?

Carriers sometimes take 24-48 hours to update tracking after the initial scan. If your tracking hasn't moved in 3+ days, reach out to us at (800) 537-3030  and we'll investigate it for you.

Order Changes & Modifications

Need to change your shipping address, swap a size, or modify your order?

Contact us immediately at (800) 537-3030 or email orders@firstmfg.com.

• If your order hasn't shipped yet, we can usually make changes
• Once tracking has been generated, changes cannot be guaranteed; the package may already be with the courier

The sooner you reach out, the better chance we have of catching it in time.

Pre-Order Items

Some items are available for pre-order before they're in stock or they are out of stock.

Pre-Order Processing Time: 4-5 weeks before shipment

Each pre-order item is crafted with care, and the extended timeline ensures quality before it reaches you. You'll receive shipping confirmation and tracking once your order is on its way.

Custom Orders

Custom vests, jackets, and made-to-order items take longer than standard products because they're built specifically for you.

Custom Order Processing Time: 5-7 weeks before shipment

Please note that custom orders are different, so this timeframe covers pattern cutting, stitching, hardware installation, and quality inspection. Once complete, your custom piece ships with full tracking just like any other order.

Have questions about your custom order status? Call us at (800) 537-3030  anytime.

Design Your Custom Now

Lost or Damaged Packages

We pack every order securely, but sometimes things happen in transit. If your package arrives damaged or doesn't arrive at all, here's what to do:

1. Step 1: Call us at (800) 537-3030  as soon as possible
2. Step 2: We file a claim with the carrier on your behalf
3. Step 3: Within 5 to 7 business days of claim acceptance, you choose your resolution:

Re-order We ship a replacement at no additional cost

Store Credit Credit applied to your account for future purchases

You're not left dealing with the carrier alone. We handle it and keep you updated throughout the process.

You still have questions? We're Here to Help.

• Phone: (800) 537-3030
• Email: orders@firstmfg.com
• Live Chat: Available on our website